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FAQS

The difference lies in the concentration of perfume oils within the fragrance. The higher the concentration (i.e. EDP), the longer the fragrance will last, and the less you are required to apply. The fragrance series for Ange Gardien Paris are EDT, and is set to last 6 to 8 hours. For the scent to last longer, consider perfume layering.
To ensure that the scent lasts longer, try layering your perfume on top of a similar scented moisturiser to prevent scent clash, or opt for an unscented moisturiser.

Moisturiser for the skin acts as a ‘primer’ for the fragrances to hold on to, which in turn makes the perfume last longer.

Storage and Usage

All fragrances should be kept in a cool and dry area, away from direct heat and light to prevent the scent from evaporating. Ideally, bottles should be stored in the original box to ensure a longer shelf life.
Hold fragrance 5 to 7 inches away from the desired spray area and apply appropriate pressure on the nozzle to release the fragrance. Reapply when required.

Shipping and Returns

All Ange Gardien Paris’ products are subjected to stock availability. We try to maintain accurate stock counts on our website, but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.
Currently, Ange Gardien Paris do not ship internationally. Please check back again in the future for further developments. Have an address in Singapore? Shipping in Singapore is complimentary.
All products will be wrapped securely to ensure that it does not get damaged in transit. Should you receive a defective item, please contact info@angegardienparis.com within 7 days upon receiving the item and we will do an exchange for you.
Interested in bulk orders? Contact sales@angegardienparis.com and our friendly consultant will answer your queries.
Shipping is only available in Singapore at the moment. Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price reflected will be the final price for shipping cost to the customer.
Ange Gardien Paris does not accept returns due to change of mind.
Ange Gardien Paris will honor returns of product(s) that is/are damaged in transit. To facilitate the return, please take a clear photo of the damaged product and send an email to info@angegardienparis.com.

Each conclusion will be evaluated on a case by case basis. Once the validation is confirmed, you will receive the choice of:

(a) refund to your payment method

(b) a refund in store credit

(c) a replacement item sent to you (if stock is available).
In general, domestic shipments are in transit for 3 – 7 days.
Orders are usually dispatched within 2 business days of payment of order. Our warehouse operates on Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched. Please send in your request to info@angegardienparis.com with the purchase details.
If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.
Sales tax has already been applied to the price of the goods as displayed on the website.
Parcels are insured for loss and damage up to the value as stated by the courier.
We will process a refund or replacement as soon as the courier has completed their investigation into the claim.
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.
For all customer service enquiries, please email us at info@angegardienparis.com